From your pre-construction meeting to a full 1·2·10 home warranty — workmanship, systems, and structure — every Ward home is backed by Quality Builders Warranty and a team that actually picks up the phone.
It’s earned over months — in the meetings, the walkthroughs, and the people who pick up the phone. With Ward, you see the quality going into your home long before you get the keys — and you’re covered long after. Here’s what that looks like, start to finish.
Long before move-in day, you’re inside the home — seeing the work, asking questions, and signing off on what matters. Nothing about your build happens behind a curtain.
Before we break ground, you sit down with your dedicated construction manager to walk the site plan, finalize every structural and design selection, and review your cabinet layouts and electrical plan — so the home on paper is exactly the home we build.
Get an exclusive look behind the walls with your construction manager before the drywall goes up — the framing, wiring, and plumbing you’ll never see again once it’s closed in. It’s the clearest window into how your home is built.
Your first extended look at your almost-finished home: a 2–3 hour orientation and demonstration of how everything works, followed by a final walkthrough before you sign off. You’ll know your home before you ever hold the keys.
Settling in shouldn’t mean you’re on your own. In your first year, we schedule two courtesy reviews to walk your home with you and take care of anything on your list.
About three months in, we check back to address the small things that tend to surface once you’re living in the home and settling into it.
Just before your first year closes, a second walkthrough makes sure everything is right while your first-year workmanship coverage is in full swing.
Keeping a running list? Send it to our Warranty Service team at least one week before your 90-Day or 11-Month review so we’re ready when we arrive. For an urgent or emergency item, request service right away.
Not just a 10-year structural policy — the complete package. Your home is protected on three timelines at once, all defined in the Quality Builders Warranty Limited Warranty Agreement you receive before closing.
The fit and finish of your home.
Roofing, siding, masonry and concrete, windows and doors, interior walls and trim, flooring, cabinets and countertops — plus heating, cooling, plumbing, and electrical.
The systems that keep it running.
Wiring, piping, and ductwork — including water supply, pipe leaks, clogged drains, duct separation, and wiring that won’t carry its rated load.
The bones that hold it all up.
Load-bearing elements, foundation, and framing — backed by Quality Builders Warranty and insured through Liberty Mutual for a full decade.
However it comes up, getting help is simple — with a clear, faster path for the things that can’t wait.
For anything that risks your home or safety — an active water leak, no heat in freezing weather, a gas odor, total loss of power, or a sewage backup — request service right away, any time.
Keep a running list and send it to our Warranty Service team at least one week before your 90-Day or 11-Month review, so we arrive ready to take care of it.
Every Ward home is enrolled in the Quality Builders Warranty program — a national new-home warranty trusted since 1985 and insured through Liberty Mutual. It’s third-party protection that holds up independent of any one builder.
Ward earned QBW’s Builder of Integrity recognition — reserved for builders with a proven record of quality who stand behind their work.
Your structural coverage is insurance-backed, so the protection holds for the full ten years — not dependent on the builder.
Sell within the term and the remaining warranty passes to the next owner — a real advantage when it’s time to move on.
The complete terms for your state. Read it right here, or download a copy to keep.
From your first walkthrough to year ten, you’ve got real coverage — and a team that picks up the phone. Let’s talk about building your home.
